what are the five components of job satisfaction


what are the five components of job satisfaction

What are the types of job satisfaction?

what are the five components of job satisfaction

Job satisfaction can be categorized into two main types: intrinsic and extrinsic. Intrinsic job satisfaction refers to the level of contentment an employee feels towards the actual work they are performing. On the other hand, extrinsic job satisfaction encompasses the satisfaction derived from the work environment. Among these two types, intrinsic job satisfaction tends to vary more among individuals due to their personal preferences and interests.


How do you increase job satisfaction?

How do you increase job satisfaction?
Employee job satisfaction refers to the level of contentment or dissatisfaction that employees experience in their jobs. It encompasses various factors, including tangible aspects like compensation and benefits, as well as intangible elements such as communication and company culture.

Research conducted by SHRM indicates that several factors significantly contribute to job satisfaction among more than half of the surveyed employees. These factors include fair compensation, respectful treatment of all employees regardless of their position, attractive benefits, trust between employees and senior management, job security, opportunities for career advancement, effective communication between employees and senior management, recognition of employee job performance by management, clear communication of the organization’s goals and strategies by management, financial stability of the organization, and opportunities to utilize and develop skills and abilities.

What is job satisfaction in HRM?

Job satisfaction is the measure of an employee’s contentment and fulfillment in their job. It is influenced by various factors such as job stability, opportunities for growth, and a healthy work-life balance. When these aspects align with an individual’s standards, they experience job satisfaction.

The quality of work environment, company culture, and the attitude of colleagues and leaders also play a significant role in determining employee job satisfaction. Although it may not be easily quantifiable, research methods can be employed to compare satisfaction levels among employees within the same company or industry using standardized questions or parameters.

Job satisfaction encompasses an individual’s overall sentiment towards their job. It reflects their well-being and happiness in the workplace, which in turn can greatly impact their productivity. Therefore, fostering employee job satisfaction is crucial for organizations as it can foster positive energy, creativity, and increased motivation to succeed.

Factors such as the attitude of coworkers and superiors, as well as employee expectations, can influence job satisfaction. By addressing these factors and creating a conducive work environment, organizations can enhance employee satisfaction and ultimately drive success.

What is the most popular measure of job satisfaction?

The Job Descriptive Index (JDI), first published in 1969 and revised in 1985 and 1992, is widely recognized as a meticulously developed and frequently used measure of job satisfaction. It has been translated into various languages, and national norms have been established and regularly updated to facilitate comparisons within and across organizations. The JDI assesses five key areas of satisfaction that are universally important in many workplaces: the nature of the work itself, compensation, opportunities for advancement, supervision, and colleagues. The scale consists of 72 adjectives or short phrases, and respondents are asked to indicate whether each descriptor accurately reflects their job (Yes), does not reflect their job (No), or if they are unsure (Cannot decide).

To complement the JDI, the Job in General (JIG) measure was developed in 1989 to provide an overall assessment of job satisfaction. The JIG consists of 18 items, using the same format as the JDI. Both the JDI and JIG can be completed by individuals with a reading level of third grade or higher, and the combined completion time is no more than 15 minutes. In response to the demand for shorter measures that still capture a wide range of factors, condensed versions of the JDI and JIG have been created. The Abridged Job Descriptive Index (AJDI) includes 25 items, while the Abridged Job in General (AJIG) measure contains 10 items.

Efforts are currently underway to develop fully automated online platforms for administering, scoring, interpreting, and generating reports for the JDI and JIG. This service would be particularly beneficial for medium-sized organizations that lack the expertise to conduct their own surveys.

What are the causes of job satisfaction?

Our study has identified four employee profiles that are valuable for understanding employee retention and turnover. These profiles are based on two key factors: job satisfaction and environmental pressures within and outside the company.

Job satisfaction is influenced by factors such as achievement, recognition, responsibility, and growth. Environmental pressures within the company include work rules, facilities, coffee breaks, benefits, and wages. External environmental pressures include job opportunities outside the company, community relations, financial obligations, and family ties. Exhibit I illustrates the relationship between job satisfaction and environmental factors for each employee profile, as well as the reasons why each profile chooses to stay.

Employees who are dissatisfied with their job and have few environmental pressures to keep them in the company are more likely to leave at the first opportunity. While employees may not start in this category, they may end up here due to a gradual erosion of their motivation. For example, an employee who was highly motivated a few years ago, had children in college, and was close to retirement may lose interest in their job once their children graduate and they become vested in the retirement plan. Their motivation to stay is weakened, and they may soon become a turnover statistic.

Employees who are highly dissatisfied with their job but stay mainly for environmental reasons are prime candidates for union activities. They can create problems in employee relations and productivity, and may even engage in industrial espionage or sabotage. These employees may feel too old to start over, financially dependent on company benefits, or believe they can’t find a job elsewhere. Those trapped in this category have two options: seek outside help from unions or the EEOC, or change their behavior by strictly following instructions or seeking revenge against the company.

Highly motivated employees who stay with the company primarily because of the work itself are the most desirable from the company’s perspective. However, if managerial actions decrease job satisfaction, turnover may increase significantly. The motivation of these employees is not strengthened by environmental factors, so continuous job satisfaction is necessary to retain them.

The most likely employees to stay with the company in the long run are those who stay for both job satisfaction and environmental reasons. Even if job satisfaction temporarily declines, they are likely to remain. However, if job satisfaction permanently decreases, they may become dissatisfied and fall into the “turnoff” category. This won’t affect turnover statistics, but it will increase frustrations and impact work performance.


Types of Job Satisfaction:

1. Intrinsic Job Satisfaction: This refers to the satisfaction derived from the actual work itself, such as the sense of accomplishment, personal growth, and the enjoyment of tasks.

2. Extrinsic Job Satisfaction: This type of satisfaction is derived from external factors, such as salary, benefits, job security, and work-life balance.

3. Relationship Job Satisfaction: This type of satisfaction is based on the quality of relationships with colleagues, supervisors, and subordinates. It includes factors like teamwork, communication, and support from coworkers.

4. Work Environment Job Satisfaction: This type of satisfaction is influenced by the physical and psychological aspects of the work environment, including the workplace culture, organizational policies, and the availability of resources.


In conclusion, job satisfaction is a crucial aspect of human resource management (HRM) as it directly impacts employee motivation, productivity, and overall organizational success. Understanding the different types of job satisfaction can help HR professionals identify the factors that contribute to employee satisfaction and design effective strategies to enhance it.

The causes of job satisfaction are multifaceted and can vary from individual to individual. However, some common factors include the nature of the work itself, the level of autonomy and control, the quality of relationships at work, and the overall work environment. By addressing these factors, organizations can create a positive work environment that fosters job satisfaction.

One of the most popular measures of job satisfaction is the Job Satisfaction Survey (JSS). This survey assesses various aspects of job satisfaction, including the work itself, pay, promotion opportunities, supervision, and coworker relationships. The JSS provides valuable insights into the overall satisfaction levels of employees and helps organizations identify areas for improvement.

To increase job satisfaction, organizations can implement several strategies. Firstly, providing opportunities for skill development and career advancement can enhance intrinsic job satisfaction. Secondly, offering competitive compensation packages and benefits can improve extrinsic job satisfaction. Thirdly, fostering a positive work culture, promoting effective communication, and encouraging teamwork can enhance relationship job satisfaction. Lastly, creating a supportive and inclusive work environment that values employee well-being and work-life balance can contribute to overall job satisfaction.

In conclusion, job satisfaction is a complex and multifaceted concept that plays a crucial role in HRM. By understanding the different types of job satisfaction, identifying its causes, measuring it effectively, and implementing strategies to enhance it, organizations can create a positive work environment that promotes employee satisfaction, engagement, and productivity.

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